Alpha Release: 7 Days to Die Download Delay Update #2

12,000 keys have been sent out over the weekend. The Fun Pimps continue to process data from Kickstarter, Amazon, and PayPal. Backers are receiving their keys and experiencing slow downs in downloads due to heavy traffic from the Fun Pimps servers

To deal with the strain this small indie company has been working over night to add servers for handling the additional load (two Saturday night). The Dallas based company is being flooded with support requests. It seems that in the rush to get these keys out backers are facing database errors, account verification issues, and general questions about setting up and playing the game.

The Pimps' roll out strategy seems to be a three phase plan. First, they are rushing to get everyone their keys in the most efficient manner possible. Those who bought multiple keys or require manual support by the staff are going to have to wait until the bulk of the keys are released. Finally, the guys plan to focus on general support for 7 Days to Die.

Here is a Sunday released e-mail about the released keys.

Project Update #24: Over 12,000 Key sent out!

Hey Folks, We’re still bringing data into our system and sending out keys and as of this post have delivered over 12,000 keys but we still have more work to do. Last night we increased our download capacity with 2 more servers. We will continue to send out keys until every customer who has purchased the Alpha package or greater has the game. Our customer support has been flooded with emails and we are way behind on this. We will be sending out every Key before we can come back to you folks who have problems that require manual database corrections, changes to your account, account verifications or general support. Simply put we don't have the staff to answer every email at this volume. People who bought more than 1 key on Kickstarter through any package other than the THE ALPHA BUDDIES or THE ALPHA CLAN packages orders may take longer as theses multiple orders need to be entered into our system by hand. People who bought more than 1 key on PayPal in single transaction will get there additional keys but it may take longer as theses multiple orders need to be entered into our system by hand. We appreciate your patience in this and rest assured will get all of you keys as soon as possible. We've been working overtime on this and will continue to do so until all keys are delivered. And for those of you who have asked our PayPal Buy page will be back up tomorrow or Monday and stay up after Alpha release for everyone to still buy the pledges they want including Alpha. http://7daystodie.com/buy/ Stay cool and stay calm you'll get your game The Fun Pimps

There's been no mention at this stage for how to officially report bugs or be better play-testers. However, localized communities are organizing to collect data (photos, conditions, video, bug, threat level etc). It is a good idea to join these groups that wish to improve the game. In "The Science of Playtesting," GameStop gives an overview on how to be a better play-tester.

Those that are only interested in playing the game, please try not to plug up the communication channels with complaints or destructive criticism as this game is in alpha. Many folks have high hopes for this game.

UPDATE: (Still no key)

I plan on hosting a twitch session to show off the game footage. If you want to view the feed or chat in the TeamSpeak channel go to www.twitch.tv/theurbanwatcher. We will be using TeamSpeak for any live questions (63.210.145.16:9155). I hope to host this session sometime this weekend or as soon as my download e-mail arrives. Check back here for daily updates, news, and video playthroughs!

Visit https://www.youtube.com/user/TheZombieProfessor
Visit theurbanwatcher.blogspot.com
Visit www.geezersinarms.com
E-mail theurbanwatcher@yahoo.com

TwitchTV: http://www.twitch.tv/theurbanwatcher 

Alpha Release: 7 Days to Die Prerelease

Here are some updates on the Alpha Release of 7 Days to Die pre-release. It looks like Dallas based "the Fun Pimps" are having a hard time processing Kickstarter, Amazon, and PayPal alpha backers. Their last two e-mails an attempt to communicate with the public.

This is the mark of true indie game developers. These guys have done everything they've can to get this project off the ground (Kickstarter goal reach $500,000). Now these developers have some organizational development issues to deal with to process and fulfill promises. This is easier said than done especially for game developers who are trying to wear too many hats.

Backers need to give these guys time to sort it out. Indie funding will give them time to put some love into this project and make the game we all want it to be. From their e-mails, I get the sense that they are treading water. I would love to be playing the game right now, however,  I can understand if it will take a while. Those interested may read more below.

Later on I will e-mail the Fun Pimp developers a short interview. In the meantime, create an account on their forums and join a clan or community. People are beginning to team up for some multiplayer action. Here is one thread to look at.

E-mail #21

Amazon Payment Kickstarter Backers - We apologize as made an error in the last post and have discovered that we can in fact get your survey data anytime. So now we will wait until at least 90% of you Alpha or greater Amazon backers have completed the survey and begin collecting and bringing your data into our system and then sending out emails with a registration key and instructions on how to register and download the game.

 We are processing a lot of data and will get you all up and running as soon as possible! And for now we ask that you please do not email us as answering thousands of additional emails will prevent us from getting you the game. We ask you to be patient a little longer as we get you the game in the coming hours or days!
You stay cool! The Fun Pimps

E-mail #20

Hey Survivalist’ There has been a lot of confusion how and when you Alpha Pledge Backers will get the game so here’s the skinny on it. Amazon Payment Kickstarter Backers - Everyone who backed the game by Amazon payments with an Alpha pledge of $35 or more should have received a survey email last night. If not look in your spam or make sure you know what email is tied to your Kickstarter account. We sent them out and have received responses by about 60% of you on every pledge tier. Our understanding of the this is that all of the surveys must be completed and turned into the good folks of Kickstarter before they can give us your information. That said please fill out your survey promptly, thoroughly and accurately as a simple email typo, wrong name or address can prevent us from getting you the game. And if you bought one of the Alpha packs please know your friend’s emails and names as this can prevent us from getting you the game. Paypal Payment Backers - Everyone who backed the game by Paypal with an original Pre-Order purchase or an Alpha pledge of $35 or more will receive in the coming hours or days an email with a registration key and instructions on how to register and download the game. We have not sent these out yet so don't think you've missed it. Emailing US - We apologize for any confusion on this and assure you that getting the Alpha download to all of you is our top priority! We are processing a lot of data and will get you all up and running as soon as possible! And for now we ask that you please do not email us as answering thousands of additional emails will prevent us from getting you the game. We ask you to be patient a little longer as we get you the game in the coming hours or days! Paypal Buy Page - And for those of you who have asked our PayPal Buy page will be back up today or tomorrow and stay up after Alpha release for everyone to still buy the pledges they want including Alpha. http://7daystodie.com/buy/ You stay cool! The Fun Pimps Check back here for daily updates, news, and video playthroughs! Visit https://www.youtube.com/user/TheZombieProfessor Visit theurbanwatcher.blogspot.com Visit www.geezersinarms.com E-mail theurbanwatcher@yahoo.com TwitchTV: http://www.twitch.tv/theurbanwatcher